Book In Peace
We know your dream padel holiday is important to you. That’s why we are members of Protected Trust Services, the leading travel protection association.
Protected Trust Services are 100% committed to ensuring consumer monies are traceable and secure. Furthermore, PTS only welcomes experienced travel professionals and travel agents to ensure excellent customer care.
Padel Tripper is a member of PTS and works with them to make sure:
- If there is a problem with your booking, you can be safe in the knowledge that your money is held in a trustee managed account that can only be used to pay for bookings related to your trip (hotels, coaching facilities etc)
- With every transaction we put throuhg PTS, a separate insurance fee is paid that covers you in the unlikely event that we were to experience financial difficulties
Our partnership with PTS covers you under the The Package Travel and Linked Travel Arrangements Regulations 2018, legislation designed specifically to give holidaymakers peace of mind and protect you from untrustworthy operators.
How Does It Work?
Book your trip safely with us, a trusted PTS member.
Your money is securely put in a trustee managed bank account.
Your payment is only useable for paying suppliers such as hotels and padel venues.
Relax, safe in the knowledge you’re in good hands!
More About PTS
PTS is a leading association of travel agents and tour operators, who hold their members to the highest standards of consumer protection and customer service. They ensure that all of their members provide incredible travel experiences and a top notch service, backed by complete financial and holiday protection. This means that when you book with a PTS member, you know you’re always getting an incredible holiday experience, and the best protection available.
- PTS provide industry leading financial and holiday protection. If something doesn’t go to plan, you can rest easy knowing that your money is protected.
- PTS provide expert support and guidance for holiday consumers. We help you to make the most of your holiday whilst staying protected.
- PTS can help mediate and resolve any customer complaints. In the rare event of a complaint, we can help remedy the situation and get you the outcome you want.
PTS work closely with the Foreign Commonwealth and Development Office (FCDO), so we’re always up-to-date with any help and guidance, especially in an emergency.
You can read more about them here on their website: https://www.protectedtrustservices.com/for-travellers/
Tailor Your EXPERIENCE
Create your own group experience just the way you would like it.